These days, you would be silly to not even consider using mobile marketing as a way to get your company’s message out to the public. With the popularity of mobile devices and the different ways that you can reach your audience, you will want to read this article, to make sure that you seize this opportunity, with the most knowledge and confidence possible.
Make it easy for your customers to share your mobile marketing message. Options such as discounts based on referrals or suggestions to forward a special offer to a friend can lead to increased word of mouth advertising. Many consumers look to friends and family for recommendations, so making it easy to share your mobile messages can significantly increase your customer base.
Make sure your mobile ads are compatible against all platforms, cellular devices and more. Your business must stay accessible to as many mobile users as possible. By ensuring compatibility on all platforms, you maximize your exposure and your business’ ability to reach more customers via the devices they use the most.
Provide instant rewards. With mobile marketing you can give your customers what they want, with no delays. Having a delay can make things lose their value or demand. People will participate in your marketing campaign hoping to get the promised reward. The quicker they get the reward, the happier they will be.
Keep track of a customer’s buying habits, and use those results. Personalize your messages to a customer based on their actual habits and you will find that people become more interested in your business. When you take the time to make a person feel important, they will become return customers much more easily.
Test your program before you start it. Customers do not like broken links, or dead images. Have your business, family, or even a few customers test your messages before you start sending them en masse to your market. Get their feedback to perfect whatever might go wrong, and your customers will thank you for it.
Building a strong name for yourself in mobile marketing requires work if you want to be a success. A mobile marketer is going to be seen as a businessperson, this means you need to work on your overall reputation to get on the good side of customers.
Never neglect to cater to the people who aren’t responding to you in a mobile marketing campaign if you want even more customers. You should also do more to bring back repeat customers, but also fix what’s not working with your campaign so that you can entice more people to stop in.
Make unsubscribing to your text messages or e-mails an easy and painless process. Remember that just because a customer is unsubscribing to your messages does not mean they no longer wish to be your customer. If you make unsubscribing a difficult or impossible task, your customers will lose respect for your company or brand.
Although the number of mobile users is increasing, that doesn’t mean you can take your mobile marketing campaign outside of its respective niche and just advertise to a larger market. You still need to remain within the confines of your market. You will find that any niche gets larger, but attempting to attract people from outside it is just wasted effort.
There’s no reason in the world why older media cannot make its way into your new mobile marketing campaign. You’ll just have to rethink how this material is being presented to your customers. You’ll definitely have to think about streamlining it and making it shorter and a lot more poignant.
Giving customers preferred status is a proven way of increasing loyalty and sales, so tell your customers they are “preferred” and “elite members” and bring more of them in! Making exclusive offers only to your mobile marketing customers and giving them special titles will increase the likelihood of them purchasing your products or services, and it will definitely get them talking to others about the benefits of being your customer!
Don’t forget to promote your mobile website! Get the word out via your normal site and your social media that your website has been optimized for mobile. This will help build awareness of the opportunity, position your brand as a forward thinker in terms of technology, and drive traffic to the new mobile page.
Have a mobile application built for your brand, products or services. Just a few years ago the prices for mobile applications were astronomical, out of reach for for all but the biggest of brands. Today, the cost of entry is still pricey, but doable, and necessary for many. Getting your brand a location on the mobile screen can be the point of entry for a substantial amount of business.
Check out what your competition is doing. Look for their blog or website on your own smartphone and see what they are up to. Take a look at the social media that they are promoting and how they are engaging their customers. When you take a look at your competition, it will give you some ideas about what you need to do.
Ask for feedback. Feedback from customers about your mobile marketing methods can let you know what you’re doing right and what you are failing at. Don’t forget to note absence of feedback as well. Analyze why you may not be hearing from everyone and take steps to rectify that. Ask for feedback often and your business can only get better.
In conclusion, one of the most important things to consider when creating a marketing plan is to include the different types of mobile marketing. It would prove dangerous to try to ignore it. Hopefully, you are much more comfortable with your stance on how and why it is used, after reading this article.