You need to have some knowledge of what to look for and expect from a mobile marketing plan. You need to know what resources are available to you, and who can provide you answers as to what you need for helping promote your business. The tips in this article can help you with how to start.
Provide instant rewards. With mobile marketing you can give your customers what they want, with no delays. Having a delay can make things lose their value or demand. People will participate in your marketing campaign hoping to get the promised reward. The quicker they get the reward, the happier they will be.
Never hide who you are. Tell your customer up front what your business is and who you are. You should never send veiled or confusing messages to your customers. People begin to feel threatened when they do not understand what is going on, so if you forget to do this, you may alienate some of them.
Use mobile marketing as a means of communication not a means for profit. Your business may be very important to you, but you need to remember that customers do not take well to being treated like money bags. Using your mobile campaign to actually talk to them will increase your sales more than promotions.
Do your work for your readers and not yourself. Understanding the wants and goals of your customers is the basic premise of mobile marketing. If you cannot get a handle on what it is your customer wants, you will not make any gains from them. Find out as much as you can for the most success.
Your natural inclination may be to send out unsolicited messages with your new mobile marketing campaign, but spamming people is never the way to go in any campaign. It is a huge turn-off and can possibly leave a permanent stain on your reputation and cause you to lose regular customers.
Mobile marketing provides a great opportunity for you to offer up a wide assortment of discounts and other information about your business, so you should use this format to make sure you’re always giving out good deals. Your customers need to feel special, so make sure you’re sending them info on your discounts and other specials.
Make unsubscribing to your text messages or e-mails an easy and painless process. Remember that just because a customer is unsubscribing to your messages does not mean they no longer wish to be your customer. If you make unsubscribing a difficult or impossible task, your customers will lose respect for your company or brand.
Where your customers are located makes a big difference to how you’re marketing to them, so remember to use the proper context for your mobile marketing. If your customers are out and about on a Saturday afternoon, do you really think you’re going to be able to sway them with any offer? Realize where they are and what they’re doing at least to the best of your ability.
There’s no reason in the world why older media cannot make its way into your new mobile marketing campaign. You’ll just have to rethink how this material is being presented to your customers. You’ll definitely have to think about streamlining it and making it shorter and a lot more poignant.
Inform your audience of how frequently messages will be sent. Give them options if they don’t want messages as frequently as you would like to send them. The last thing you want to do is become the pest who sends out messages daily, when your audience informs you they would prefer weekly messages. Frequency expectations can help with this.
Use a platform that allows you to personalize your messages by way of tokens. Personalizing something is always a great touch. You can put your recipient’s name in every message making it a little more likely they will want to read it. Just keep in mind the 160 character limit when doing using tokens with email formatting.
Be sure to lay claim to your business in each social network’s location pages. In mobile marketing, it’s all about location, location, location. Smart mobile devices, all have location awareness built into their systems, so users can tell what is around them. Make sure they can find you by claiming your page on sites, like Foursquare, Facebook Places, Gowalla and Google Places.
Make sure your mobile marketing has a clear path to unsubscribing. There are legal ramifications to not having an apparent opt-out on every single piece of mobile and digital marketing, so develop your opt-out system at the same time that you are developing your subscription system. Each system handles this differently, but opt-outs can be done by clicking a hyperlink or by texting a word like ‘unsubscribe’ to a mobile short code.
Approach your text-based mobile advertising as you would billboard advertising, short and simple. Remember, you are reaching people that are not only using mobile devices, but are more than likely mobile themselves! They are on the move and their focus for any marketing message is fleeting at best. Think of it like you have two seconds to persuade your reader, much like trying to reach a driver passing by a billboard at sixty miles per hour. Get the point across quickly and avoid long copy.
Use QR codes. These images allow people to interact with your campaign by scanning a code that will redirect them to your website. Make sure the QR code takes people to a place where they can find useful information or interesting discounts. If not, they might not scan another code from you.
As you have seen in these tips, there is a lot of knowledge you can acquire before creating your own mobile marketing plan, and it’s this knowledge that can help promote your business. Do everything you must to find out what techniques to include in your plan that are best for your business needs.