A mobile marketing campaign is a great way to reach a large amount of people with very little money or time invested. Just about everybody has some sort of mobile device today.
Push messaging through mobile marketing efforts like SMS messages can be incredibly powerful. Consider pushing discount codes or coupons to customers who have opted in order to receive updates from your business. This increases the value of your mobile marketing and increases the likelihood customers will find value in all the information you provide.
Be short and concise with your SMS messages for your mobile marketing campaign. Messages are limited to 160 characters, so put some thought into how to convey your information clearly yet briefly. If you use abbreviations in your messages, make sure they are commonly accepted and make sense to your customers.
The point of mobile marketing is to give your customers quick and direct access to your business. The longer your message is, the less likely you will be to actually pull them in. Be clear and concise. Tell them only what they need to know, and they will be easier to pull in.
Get training. Many vendors actually offer training programs on how to safely and properly run a mobile marketing campaign. These people will educate you on everything from how often to send out deals and messages, to the regulations you will need to follow while your program is ongoing. Take advantage of this.
Make sure your customers know their business is appreciated. Give them special offers, discounts based on hallmark goals or even a simple thank you note. They need to know you value their business or they may take it to someone who will go that extra step.
Building a strong name for yourself in mobile marketing requires work if you want to be a success. A mobile marketer is going to be seen as a businessperson, this means you need to work on your overall reputation to get on the good side of customers.
Negative impressions of your brand can spread like wildfire over the internet, so you want to attempt to jump out in front of negative buzz with a positive spin. Mobile marketing reaches a lot of people, and things can become popular or unpopular in a hurry. If something’s becoming unpopular, fix it before it catches on.
Engaging with your customers is incredibly important in mobile marketing, so it’s a good idea if you have some line of contact open with them. Whether they can reach you via a forum, your IM handle, or by some other method, make sure you’re keeping the lines of communication open with your customers.
Mobile marketing is an emerging powerhouse in getting the word out about your company. Nowadays, many people use their phones for downloading apps or browsing social networking sites. For marketing purposes these locations are perfect. It is a must that you deliver your marketing efforts to the customer.
Make your campaign compatible with all mobile platforms. Your ads must be displayable on all different types of smartsphone applications including Android, Blackberry and the iphone. It would be a mistake to not display on one of these platforms because you would be missing out on advertising to a huge portion of users.
Anytime, you start a new marketing strategy. You want to keep your objectives in mind. Have reasonable goals that you can track, and make sure you are hitting the targets that you want to. If you forget your goals, your customer will probably notice that your content is all over the place, and you will seem unorganized and unprofessional.
Location is of the utmost importance when you are engaging in mobile marketing. Mobile marketing can tell where you are, which is unique in marketing. You could attract your customers to your stores and encourage them to share their location with their friends. Consider what it can do for your business and how a location-based marketing strategy could work for you.
Create an opt-in database. Don’t sabotage your business by holding customers hostage. Allow customers to choose to be a part of your mobile marketing campaigns, and make opting-out an easy process. Customers don’t mind receiving communication from you through their phone, but don’t take advantage of the kindness they show, unless you want to lose them.
When using mobile marketing, build your database the right way- get permission first. Don’t just add cell phone numbers without a confirmation. Give customers an opt-out option where they can click either yes or opt-out to confirm . This way you will have fewer complaints from users who don’t want the advertisements.
If you are using mobile marketing to inform customers of events and happenings, send them a reminder about the event. Make your reminders timely, a couple of hours before the event, not two or three days before it for best results. People have busy schedules and sending reminders too early does not work.
If you do implement SMS and text messaging, make sure that you do not spam your customers. If you send out too many irrelevant and unimportant messages to your customers, you risk your number being blocked. Not only will you not reach your customers, your business will get a bad reputation.
As mobile devices become increasingly popular, so will mobile marketing. It will not be long before everyone will have a mobile phone, and mobile marketing is going to prove to be a very productive way to reach people. These tips are a window into the world of mobile marketing that can help you crush your competition and deliver the services your customers want. Good luck!